Lesson Outcomes
After completing this practical lesson, learners will be able to:
- Interpret Software Design Documents (SDDs)
- Collaborate with solution architects and IT teams
- Participate ethically in workflow design and integration activities
- Communicate effectively during system integration discussions
- Adapt workflows to infrastructure or policy changes
- Maintain professional reporting and teamwork practices
Overview
The design and build stage is a critical part of the Robotic Process Automation (RPA) life cycle because automation workflows, integrations, and technical solutions are developed during this phase. RPA developers work closely with solution architects, DevOps teams, and IT staff to ensure workflows are designed and implemented according to business and technical requirements.
This practical lesson introduces learners to system integration discussions, workflow design collaboration, infrastructure adaptation, ethical communication, and teamwork within automation development environments. Learners will complete practical activities involving collaboration with technical teams and adapting workflows to changing requirements.
Scenario: Workflow Design for an Automated Legal Records System
A legal services company is developing an automated records management system to streamline evidence collection and document processing activities.
The multidisciplinary automation team consists of solution architects, DevOps engineers, infrastructure specialists, and RPA developers responsible for implementing the automation workflows according to the Software Design Document (SDD).
Learners are required to participate ethically and effectively in the design and build stage by collaborating with technical teams, analysing integration requirements, and adapting workflows when infrastructure or policy changes occur.
PA0201 — Interact with the Solution Architect and IT Staff on System Integration and Design Parameters
Tools/Resources
- Software Design Document (SDD)
- Workflow diagrams
- Communication tools
- System integration documentation
Activity Instructions
- Review the Software Design Document (SDD).
- Participate in discussions with the solution architect and IT staff.
- Clarify workflow integration requirements and technical specifications.
- Discuss workflow design parameters and implementation requirements.
- Record workflow integration observations and requirements.
Expected Outcome
System integration requirements and workflow design parameters are understood successfully.
Evidence Required
- Screenshot of reviewed SDD
- Screenshot of integration discussion notes
- Screenshot of documented workflow requirements
PA0202 — Remediate Issues Resulting from Infrastructure or Policy Changes
Tools/Resources
- Workflow environment
- Infrastructure documentation
- Policy update notices
- Workflow configuration tools
Activity Instructions
- Review updated infrastructure or policy requirements.
- Identify workflow areas affected by the changes.
- Analyse workflow risks or implementation challenges.
- Apply corrective updates or remediation activities.
- Verify workflow functionality after updates.
Expected Outcome
Workflow issues resulting from infrastructure or policy changes are resolved successfully.
Evidence Required
- Screenshot of identified workflow issues
- Screenshot of remediation activities
- Screenshot of verified workflow updates
Key Notes
- Collaboration improves workflow integration and design quality.
- Software Design Documents guide workflow implementation.
- Infrastructure changes may affect workflow functionality.
- Policy changes may require workflow remediation.
- Ethical communication improves teamwork and project coordination.
- Professional reporting improves workflow tracking and accountability.