Course Content
KM-01: Introduction to RPA and Digital Transformation
This module introduces learners to the fundamentals of Robotic Process Automation (RPA), digital transformation, and automation technologies used in modern business environments. Learners will explore how businesses use automation to improve efficiency, reduce repetitive tasks, and support digital innovation.
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KM-04: Computing Theory
This module introduces learners to the foundational principles of programming and computing theory used in software development and automation environments. Learners will explore programming languages, programming logic, algorithms, variables, operators, loops, functions, and software applications commonly used in modern computing systems. The module also introduces concepts related to web technologies, databases, artificial intelligence, and software development methodologies.
0/7
KM-05: Data, Databases and Data Scraping
This module introduces learners to the principles of data management, databases, and data scraping used in modern digital and automation environments. Learners will explore how organisations collect, store, analyse, secure, and visualise data to support business processes and decision-making. The module also introduces structured query language (SQL), relational databases, web scraping techniques, and software tools used for analysing and visualising data in automation and RPA environments.
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KM-06: Introduction to RPA for Automation of Processes
This module introduces learners to the foundational concepts, technologies, and processes involved in Robotic Process Automation (RPA). Learners will explore automation principles, business process analysis, workflow automation, process mapping, bots, attended and unattended automation, and the role of RPA in improving operational efficiency. The module also examines how organisations identify processes suitable for automation and how RPA supports digital transformation initiatives.
0/7
KM-07: Robotic Process Automation (RPA)
This module focuses on building an understanding of how to use a toolkit or platform, using a vendor-specific approach, for the creation and deployment of automated processes. Learners will explore variables, arguments, automation selectors, control flow, data manipulation, automation concepts, automation management, and methods used to secure the RPA ecosystem from security risks. The module develops practical knowledge required to build, manage, and support automation solutions within modern RPA environments.
0/15
KM-08: Introduction to RPA Governance, Legislation and Ethics
This module introduces learners to governance, legislation, compliance, ethics, and responsible practices within Robotic Process Automation (RPA) environments. Learners will explore legal requirements, organisational governance, ethical considerations, compliance frameworks, privacy protection, intellectual property, accountability, and professional conduct related to automation technologies. The module also examines how organisations manage risk, maintain compliance, and ensure ethical use of RPA systems within modern digital business environments.
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KM-09: Fundamentals of Design Thinking and Innovation
This module introduces learners to the fundamentals of design thinking and innovation within modern business and technology environments. Learners will explore design thinking principles, human-centered design, creativity, innovation, design concepts, design thinking methodologies, and the practical application of design thinking in software development, cybersecurity, and business problem-solving. The module focuses on developing innovative thinking, problem-solving skills, and creative approaches used in modern workplaces and digital transformation environments.
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KM-10: 4IR and Future Skills
This module focuses on building an understanding of the impact of the Fourth Industrial Revolution (4IR) on communities, individuals, and businesses, as well as the future skills required in modern digital environments. Learners will explore emerging 4IR technologies, computing knowledge, future skills and competencies, business trends, interpersonal and intrapersonal skills, communication methods, workplace teamwork, customer service, and professional workplace practices required within modern organisations and Robotic Process Automation (RPA) environments.
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PM-01: Basic Calculations for Programming
This practical module introduces learners to the mathematical and computational concepts required in programming and automation environments. Learners will develop practical skills in number systems, measurement conversions, mathematical operations, scientific notation, logical calculations, and computational problem solving. The module focuses on applying calculations and numerical reasoning in software development and Robotic Process Automation (RPA) environments. Learners will complete practical activities that strengthen analytical thinking, accuracy, and computational problem-solving skills required in modern digital workplaces.
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PM-02: Basic Programming
This practical module introduces learners to fundamental programming concepts, software toolkits, coding environments, programming paradigms, data types, APIs, functions, logical operations, loops, SQL queries, error handling, and software development processes used in Robotic Process Automation (RPA) environments. Learners will develop practical programming skills by creating coding environments, writing and testing code, working with variables and functions, integrating APIs, handling errors, and developing simple automation solutions using industry-relevant software toolkits and platforms.
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PM-03: Access, Analyse and Visualise Structured Data Using Spreadsheets and Scraping Tools
This practical module focuses on developing the skills required to access, analyse, organise, transform, visualise, and report structured data using spreadsheets, dashboards, pivot tables, databases, and web scraping tools within a Robotic Process Automation (RPA) environment. Learners will work with spreadsheet reporting, dashboards, pivot tables, SQL imports, data models, charts, and web scraping techniques to process and visualise data for business decision-making.
0/12
PM-05: Execute Test Procedures for Evaluating the RPA Solution Performance
This practical module focuses on developing the practical skills required to prepare, execute, evaluate, and improve test procedures for Robotic Process Automation (RPA) solutions. Learners will work with test cases, testing methodologies, simulation tools, workflow evaluations, exception handling, and remedial actions to determine whether an RPA solution passes or fails according to business and technical requirements. Learners will also develop the ability to analyse automation outcomes, identify application and workflow issues, document test evidence, and apply corrective actions to improve automation reliability and performance.
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PM-06: Deploy RPA Solutions Which Emulate Actions of a Human Interacting Within Digital Systems
This practical module focuses on developing the practical skills required to deploy, schedule, monitor, manage, and maintain Robotic Process Automation (RPA) solutions within production environments. Learners will work with unattended and attended robots, deployment procedures, process documentation, auditing dashboards, scheduling systems, and RPA environment management tools. Learners will also develop the ability to schedule automated workflows, deploy bots into production environments, update process documentation, train end-users, monitor runtime activities, and import or export automation solutions between environments.
0/7
PM-07: Modify and Improve Existing RPA Solutions
This practical module focuses on developing the practical skills required to troubleshoot, improve, maintain, and optimise existing Robotic Process Automation (RPA) solutions within operational environments. Learners will work with debugging tools, workflow optimisation techniques, infrastructure changes, software upgrades, regulatory requirements, and process improvement strategies to ensure that automation workflows continue to operate efficiently and reliably. Learners will also develop the ability to investigate alternative solutions, apply continuous improvement techniques, manage changes in technical environments, explore workflow scalability, and update robotic workflows when organisations upgrade RPA software versions.
0/6
PM-08: Function Ethically and Effectively as a Member of a Multidisciplinary Team
This practical module focuses on developing the practical skills required to function ethically, professionally, and collaboratively within multidisciplinary Robotic Process Automation (RPA) environments. Learners will work with business analysts, solution architects, DevOps teams, infrastructure engineers, project managers, business users, and stakeholders throughout the automation life cycle. Learners will also develop the ability to communicate effectively, collaborate across departments, support business process automation initiatives, engage with stakeholders ethically, adapt to organisational policies and infrastructure changes, and contribute to teamwork and business optimisation activities.
0/7
PM-09: Apply Design Thinking Methodologies
This practical module focuses on developing the practical skills required to apply Design Thinking methodologies within problem-solving and innovation environments. Learners will collaborate with multidisciplinary teams to investigate problems, generate innovative ideas, develop prototypes, and test solutions using the Design Thinking process. Learners will also develop the ability to engage in collaborative discussions, participate in innovation workshops, analyse user needs, challenge assumptions, generate creative solutions, and apply the five Design Thinking phases: Empathize, Define, Ideate, Prototype, and Test.
0/3
Occupational Certificate: Robotic Process Automation (RPA) Developer

Lesson Overview

This lesson introduces learners to data manipulation techniques used in Robotic Process Automation (RPA) environments. Learners will explore how automation workflows collect, process, format, transform, validate, and manage data during workflow execution. The lesson also examines data tables, collections, filtering, sorting, and common data manipulation activities used in automation projects and business processes.

Lesson Outcomes

After completing this lesson, learners will be able to:

  • Define data manipulation and explain its importance in automation
  • Explain how workflows process and transform data
  • Describe data tables and collections
  • Explain filtering and sorting operations
  • Describe data validation methods
  • Explain data formatting and conversion techniques
  • Apply good practices for handling data in workflows

KT0401: Introduction to Data Manipulation

Data manipulation refers to the process of changing, organising, formatting, processing, or transforming information so that it can be used effectively within workflows and business systems.

In RPA environments, workflows constantly manipulate data while performing tasks such as:

  • Reading files
  • Processing invoices
  • Updating databases
  • Generating reports
  • Validating information
  • Sending emails

Data manipulation is important because raw information is often incomplete, inconsistent, or unsuitable for direct processing.

Automation workflows must therefore prepare and organise information before it can be used.

Examples of data manipulation activities include:

  • Filtering records
  • Sorting data
  • Removing duplicates
  • Formatting dates
  • Combining text
  • Splitting values
  • Validating information

Good data manipulation improves workflow accuracy and automation reliability.


KT0402: Data Tables

A data table is a structured collection of information organised into rows and columns.

Data tables are commonly used in RPA because many business processes involve spreadsheet-style information.

Example of a data table:

Invoice Number Supplier Amount
INV001 ABC Ltd R5000
INV002 XYZ Ltd R3200

Data tables allow workflows to:

  • Store large sets of information
  • Process records efficiently
  • Perform calculations
  • Filter and sort information
  • Generate reports

Automation platforms often provide activities specifically designed for data table manipulation.


Working with Data Tables

Common data table activities include:

  • Reading data tables
  • Adding rows
  • Removing rows
  • Updating values
  • Filtering records
  • Exporting information

Data tables improve workflow efficiency because bots can process multiple records automatically.


KT0403: Collections and Lists

Collections are groups of related items stored together within workflows.

Common collection types include:

  • Lists
  • Arrays
  • Queues
  • Dictionaries

Collections are useful when workflows must process multiple items.

Examples include:

  • Email addresses
  • File names
  • Invoice numbers
  • Customer records

Lists

A list stores multiple values in a sequence.

Example:

 
customers = ["Sarah", "John", "Ahmed"]
 

Lists allow workflows to iterate through values using loops.


Arrays

Arrays are similar to lists but are often fixed in size.

Example:

</>     Python
invoice_numbers = [101, 102, 103]
 

Collections improve workflow flexibility because automation can process groups of data dynamically.


KT0404: Filtering Data

Filtering is the process of selecting only specific records that meet defined conditions.

Example:
A workflow may filter invoices greater than R5000.

Filtering helps workflows:

  • Reduce unnecessary processing
  • Focus on relevant information
  • Improve reporting accuracy
  • Support business rules

Example filtering conditions include:

  • Status equals “Approved”
  • Amount greater than 1000
  • Department equals “Finance”

Filtering is commonly used in:

  • Reports
  • Databases
  • Data tables
  • Automation workflows

KT0405: Sorting Data

Sorting arranges information in a specific order.

Data may be sorted:

  • Alphabetically
  • Numerically
  • By date
  • Ascending
  • Descending

Example:

Before Sorting After Sorting
300 100
100 200
200 300

Sorting improves:

  • Data readability
  • Reporting
  • Workflow organisation
  • Search efficiency

Automation workflows often sort information before generating reports or processing records.


KT0406: Data Validation

Data validation checks whether information is accurate, complete, and acceptable before processing.

Validation is important because incorrect data may cause workflow failures or inaccurate outputs.

Examples of validation checks include:

Validation Type Example
Required Field Email address cannot be blank
Numeric Validation Amount must contain numbers
Date Validation Date format must be correct
Length Validation ID number must contain required digits

Validation improves:

  • Workflow reliability
  • Data accuracy
  • Process consistency
  • Error reduction

Automation workflows often validate data before continuing processing.


KT0407: Data Formatting and Conversion

Data formatting changes the appearance or structure of information.

Examples include:

  • Formatting dates
  • Converting currencies
  • Adjusting decimal places
  • Changing text case

Example:

Original Value Formatted Value
2026/05/20 20 May 2026
john smith John Smith

Data Conversion

Data conversion changes information from one type to another.

Examples include:

  • Text to number
  • Number to string
  • Date to text
  • Boolean conversion

Example:

</>     Python
invoice_total = int("500")
 

Proper formatting and conversion improve workflow compatibility and processing accuracy.


KT0408: Removing Duplicate Data

Duplicate data occurs when the same information appears multiple times.

Duplicate records may cause:

  • Incorrect reporting
  • Repeated processing
  • Data inconsistencies
  • Workflow inefficiencies

Example:

Customer ID
1001
1001
1002

Automation workflows may remove duplicate records before processing information.

Removing duplicates improves:

  • Data quality
  • Workflow efficiency
  • Reporting accuracy

KT0409: Data Manipulation in Automation Workflows

Data manipulation is essential in automation because workflows continuously process information from multiple systems.

Bots may manipulate data while:

  • Reading spreadsheets
  • Extracting emails
  • Processing invoices
  • Updating databases
  • Generating reports
  • Handling customer information

Example workflow:

  1. Read invoice spreadsheet
  2. Remove duplicates
  3. Validate invoice amounts
  4. Filter unpaid invoices
  5. Sort invoices by date
  6. Generate report

Without data manipulation, automation workflows would not be able to process business information effectively.


KT0410: Best Practices for Data Manipulation

Good data handling practices improve workflow reliability and maintainability.

Best practices include:

Validate Data Before Processing

Workflows should check information before using it.


Use Consistent Formatting

Data should follow standard formats throughout workflows.


Remove Duplicate Records

Duplicate information should be identified and removed.


Handle Exceptions Properly

Workflows should manage missing or invalid information safely.


Use Meaningful Variable Names

Variables and collections should have clear descriptive names.


Protect Sensitive Information

Sensitive data should be handled securely and according to organisational policies.

Good data manipulation practices improve workflow quality and operational efficiency.


Data Manipulation in RPA Environments

In RPA environments, bots interact with large amounts of information across multiple systems.

Data manipulation allows workflows to:

  • Organise information
  • Transform data formats
  • Validate business data
  • Generate accurate outputs
  • Support automation decisions

Efficient data manipulation is essential for successful automation projects and reliable business operations.


Key Notes

  • Data manipulation involves processing and transforming information.
  • Data tables organise information into rows and columns.
  • Collections and lists store groups of related values.
  • Filtering selects records based on conditions.
  • Sorting arranges information in a specific order.
  • Data validation checks information accuracy and completeness.
  • Formatting and conversion improve workflow compatibility.
  • Removing duplicates improves data quality and reporting accuracy.
  • Good data manipulation practices improve automation reliability and efficiency.
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