Course Content
KM-01: Introduction to Computers and Digital Technologies
This knowledge module introduces learners to the foundational concepts of computers and digital technologies used in modern workplaces and everyday environments. Learners explore computer systems, hardware components, software applications, operating systems, storage devices, and digital communication tools. The module also focuses on safe computer usage, responsible digital practices, and basic cybersecurity awareness. Learners will develop an understanding of how computers operate, how digital technologies support workplace productivity, and how to use technology ethically and safely within professional environments.
0/15
KM-02: Productivity Applications
This knowledge module introduces learners to productivity software applications commonly used in workplace and business environments. Learners explore word processing, spreadsheets, presentation software, formatting techniques, file management, and document sharing practices used to support workplace productivity and communication. The module also develops foundational skills in creating, editing, saving, printing, and organizing digital documents across different software applications. Learners will gain an understanding of how productivity tools improve efficiency, collaboration, and information management in modern workplaces.
0/15
KM-03: Digital Communication and Internet Usage
This knowledge module introduces learners to digital communication methods, internet usage, online collaboration, and responsible digital practices used in modern workplaces and everyday environments. Learners explore electronic mail communication, web browsers, online search techniques, cloud-based services, cybersecurity awareness, and ethical internet usage. The module also focuses on professional online communication, safe internet practices, and responsible digital behaviour when accessing and sharing information online. Learners will develop foundational digital communication and internet skills that support workplace collaboration, productivity, and safe participation in digital environments.
0/13
PM-01: Operate a Personal Computer
This practical module introduces learners to the safe and effective operation of personal computers within workplace and learning environments. Learners develop practical skills in starting and shutting down computers, managing files and folders, using input and output devices, navigating operating system environments, and applying basic computer safety procedures. The module focuses on practical computer usage, workplace digital organization, and responsible handling of computer equipment. Learners will also perform simulated workplace activities that support productivity, safe computer operation, and effective use of digital systems in everyday work environments.
0/10
PM-02: Use Productivity and Communication Applications
This practical module introduces learners to the practical use of productivity and communication applications commonly used in workplace environments. Learners will create, edit, format, save, print, and share digital documents using word processing, spreadsheet, presentation, and communication tools. The module also develops practical skills in email communication, online collaboration, cloud-based file sharing, and responsible digital communication practices. Learners will perform simulated workplace activities that support teamwork, productivity, professional communication, and effective use of digital technologies in modern work environments.
0/10
PM-03: Apply Internet, Communication, and Digital Safety Skills
This practical module introduces learners to the practical application of internet usage, digital communication, online collaboration, and cybersecurity practices within workplace and learning environments. Learners will perform practical activities involving web browsing, online research, email communication, cloud collaboration, digital information management, and safe internet practices. The module also develops responsible digital behaviour, ethical information usage, and online safety awareness required for modern digital workplaces. Learners will apply practical communication, collaboration, and cybersecurity skills through simulated workplace activities and online tasks.
0/8
Basic End User Computing

4.1 Practical Skill Overview

This practical skill introduces learners to the practical application of cybersecurity and online safety practices used to protect devices, accounts, digital information, and workplace systems. Learners will identify online threats, apply safe browsing practices, manage passwords securely, and use digital systems responsibly.

The practical activities focus on cybersecurity awareness, responsible internet usage, and safe digital behaviour within workplace and learning environments.


4.2 Practical Skill Outcomes

After completing this practical skill, learners will be able to:

  • Apply safe internet browsing practices.
  • Identify common cyber threats.
  • Use strong password practices.
  • Recognize suspicious online activities.
  • Protect digital information responsibly.
  • Apply cybersecurity awareness in workplace environments.

PA0316 — Identifying Cybersecurity Threats

Cyber threats may affect digital systems, accounts, and information.


Practical Activities

Learners must:

  • identify examples of phishing emails,
  • identify suspicious websites,
  • recognize unsafe downloads,
  • and identify common cybersecurity risks.

Common Cyber Threats

Threat Description
Phishing Fake messages used to steal information
Malware Harmful software
Spam Unwanted messages
Unsafe Downloads Risky files or applications

PA0317 — Applying Safe Browsing Practices

Safe internet usage reduces online risks and protects information.


Practical Activities

Learners must:

  • access secure websites,
  • avoid suspicious links,
  • identify secure website indicators,
  • and browse responsibly online.

Safe Browsing Practices

Learners should:

  • use secure websites (https),
  • avoid unsafe websites,
  • and protect personal information online.

PA0318 — Using Strong Password Practices

Strong passwords improve account security and digital protection.


Practical Activities

Learners must:

  • create strong passwords,
  • update passwords securely,
  • avoid sharing passwords,
  • and apply password safety practices.

Strong Password Features

Feature Purpose
Letters and numbers Improves security
Special characters Increases password strength
Regular updates Improves protection

PA0319 — Protecting Digital Information

Digital information should be handled responsibly and securely.


Practical Activities

Learners must:

  • organize confidential files safely,
  • avoid unauthorized sharing,
  • manage personal information responsibly,
  • and apply workplace digital safety procedures.

Responsible Information Practices

Learners should:

  • protect confidential information,
  • use secure communication methods,
  • and follow workplace cybersecurity policies.

PA0320 — Responding to Suspicious Online Activities

Users should respond responsibly to online risks and suspicious activity.


Practical Activities

Learners must:

  • report suspicious emails,
  • avoid suspicious attachments,
  • identify unsafe online behaviour,
  • and demonstrate responsible digital decision making.

Online Safety Practices

Practice Purpose
Reporting suspicious activity Improves security
Avoiding unsafe downloads Protects systems
Verifying websites Reduces cyber risks

4.3 Key Notes / Summary

  • Cybersecurity practices protect digital systems and information.
  • Safe browsing reduces online security risks.
  • Strong passwords improve digital protection.
  • Responsible information handling improves workplace security.
  • Suspicious online activities should be identified and reported.
  • Cybersecurity awareness supports safe digital participation.
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