Course Content
KM-01: Introduction to Computers and Digital Technologies
This knowledge module introduces learners to the foundational concepts of computers and digital technologies used in modern workplaces and everyday environments. Learners explore computer systems, hardware components, software applications, operating systems, storage devices, and digital communication tools. The module also focuses on safe computer usage, responsible digital practices, and basic cybersecurity awareness. Learners will develop an understanding of how computers operate, how digital technologies support workplace productivity, and how to use technology ethically and safely within professional environments.
0/15
KM-02: Productivity Applications
This knowledge module introduces learners to productivity software applications commonly used in workplace and business environments. Learners explore word processing, spreadsheets, presentation software, formatting techniques, file management, and document sharing practices used to support workplace productivity and communication. The module also develops foundational skills in creating, editing, saving, printing, and organizing digital documents across different software applications. Learners will gain an understanding of how productivity tools improve efficiency, collaboration, and information management in modern workplaces.
0/15
KM-03: Digital Communication and Internet Usage
This knowledge module introduces learners to digital communication methods, internet usage, online collaboration, and responsible digital practices used in modern workplaces and everyday environments. Learners explore electronic mail communication, web browsers, online search techniques, cloud-based services, cybersecurity awareness, and ethical internet usage. The module also focuses on professional online communication, safe internet practices, and responsible digital behaviour when accessing and sharing information online. Learners will develop foundational digital communication and internet skills that support workplace collaboration, productivity, and safe participation in digital environments.
0/13
PM-01: Operate a Personal Computer
This practical module introduces learners to the safe and effective operation of personal computers within workplace and learning environments. Learners develop practical skills in starting and shutting down computers, managing files and folders, using input and output devices, navigating operating system environments, and applying basic computer safety procedures. The module focuses on practical computer usage, workplace digital organization, and responsible handling of computer equipment. Learners will also perform simulated workplace activities that support productivity, safe computer operation, and effective use of digital systems in everyday work environments.
0/10
PM-02: Use Productivity and Communication Applications
This practical module introduces learners to the practical use of productivity and communication applications commonly used in workplace environments. Learners will create, edit, format, save, print, and share digital documents using word processing, spreadsheet, presentation, and communication tools. The module also develops practical skills in email communication, online collaboration, cloud-based file sharing, and responsible digital communication practices. Learners will perform simulated workplace activities that support teamwork, productivity, professional communication, and effective use of digital technologies in modern work environments.
0/10
PM-03: Apply Internet, Communication, and Digital Safety Skills
This practical module introduces learners to the practical application of internet usage, digital communication, online collaboration, and cybersecurity practices within workplace and learning environments. Learners will perform practical activities involving web browsing, online research, email communication, cloud collaboration, digital information management, and safe internet practices. The module also develops responsible digital behaviour, ethical information usage, and online safety awareness required for modern digital workplaces. Learners will apply practical communication, collaboration, and cybersecurity skills through simulated workplace activities and online tasks.
0/8
Basic End User Computing

3.1 Practical Skill Overview

This practical skill introduces learners to file and folder management within computer operating systems. Learners will create, organize, rename, move, copy, and delete files and folders while applying good digital organization practices used in workplace environments.

The practical activities focus on proper file management, organized storage practices, and responsible handling of digital information.


3.2 Practical Skill Outcomes

After completing this practical skill, learners will be able to:

  • Create files and folders.
  • Organize files into folders.
  • Rename files and folders correctly.
  • Copy and move files between folders.
  • Delete files responsibly.
  • Apply good file management practices.

PA0109 — Creating Folders

Folders are used to organize digital information into categories.


Folder Creation Activities

Learners must:

  • open the file management system,
  • create new folders,
  • create subfolders,
  • and organize folders logically.

Example Folder Structure

Plain text

Work_Documents
├── Reports
├── Assignments
├── Presentations


PA0110 — Creating and Saving Files

Files store digital information such as:

  • documents,
  • spreadsheets,
  • presentations,
  • and images.

Practical Activities

Learners must:

  • create a basic document,
  • enter information into the file,
  • save the file,
  • and store it in the correct folder.

File Naming Practices

Good Practice Purpose
Use clear names Improves identification
Avoid special characters Prevents file errors
Use consistent naming Improves organization

Example:

Monthly_Report_August_2026.docx


PA0111 — Renaming and Moving Files

Files may need to be renamed or moved for better organization.


Practical Activities

Learners must:

  • rename files correctly,
  • move files between folders,
  • organize files logically,
  • and verify successful file movement.

PA0112 — Copying and Deleting Files

Copying creates duplicate versions of files.

Deleting removes unnecessary files from storage.


Practical Activities

Learners must:

  • copy files into another folder,
  • verify copied files,
  • delete unwanted files,
  • and restore deleted files where possible.

Responsible File Deletion

Learners should:

  • confirm files before deletion,
  • avoid deleting important information,
  • and organize backups where necessary.

PA0113 — Organizing Digital Information

Good file organization improves productivity and information retrieval.


Organizational Practices

Practice Purpose
Use folders Organizes information
Use clear file names Improves retrieval
Group related files Improves efficiency
Remove unnecessary files Reduces clutter

Organized systems support workplace productivity and digital efficiency.


3.3 Key Notes / Summary

  • Files and folders help organize digital information.
  • Good file naming improves document management.
  • Files may be copied, moved, renamed, or deleted.
  • Organized digital storage improves productivity.
  • Responsible deletion prevents accidental information loss.
  • File management skills are important in workplace environments.
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