Course Content
KM-01: Introduction to Computers and Digital Technologies
This knowledge module introduces learners to the foundational concepts of computers and digital technologies used in modern workplaces and everyday environments. Learners explore computer systems, hardware components, software applications, operating systems, storage devices, and digital communication tools. The module also focuses on safe computer usage, responsible digital practices, and basic cybersecurity awareness. Learners will develop an understanding of how computers operate, how digital technologies support workplace productivity, and how to use technology ethically and safely within professional environments.
0/15
KM-02: Productivity Applications
This knowledge module introduces learners to productivity software applications commonly used in workplace and business environments. Learners explore word processing, spreadsheets, presentation software, formatting techniques, file management, and document sharing practices used to support workplace productivity and communication. The module also develops foundational skills in creating, editing, saving, printing, and organizing digital documents across different software applications. Learners will gain an understanding of how productivity tools improve efficiency, collaboration, and information management in modern workplaces.
0/15
KM-03: Digital Communication and Internet Usage
This knowledge module introduces learners to digital communication methods, internet usage, online collaboration, and responsible digital practices used in modern workplaces and everyday environments. Learners explore electronic mail communication, web browsers, online search techniques, cloud-based services, cybersecurity awareness, and ethical internet usage. The module also focuses on professional online communication, safe internet practices, and responsible digital behaviour when accessing and sharing information online. Learners will develop foundational digital communication and internet skills that support workplace collaboration, productivity, and safe participation in digital environments.
0/13
PM-01: Operate a Personal Computer
This practical module introduces learners to the safe and effective operation of personal computers within workplace and learning environments. Learners develop practical skills in starting and shutting down computers, managing files and folders, using input and output devices, navigating operating system environments, and applying basic computer safety procedures. The module focuses on practical computer usage, workplace digital organization, and responsible handling of computer equipment. Learners will also perform simulated workplace activities that support productivity, safe computer operation, and effective use of digital systems in everyday work environments.
0/10
PM-02: Use Productivity and Communication Applications
This practical module introduces learners to the practical use of productivity and communication applications commonly used in workplace environments. Learners will create, edit, format, save, print, and share digital documents using word processing, spreadsheet, presentation, and communication tools. The module also develops practical skills in email communication, online collaboration, cloud-based file sharing, and responsible digital communication practices. Learners will perform simulated workplace activities that support teamwork, productivity, professional communication, and effective use of digital technologies in modern work environments.
0/10
PM-03: Apply Internet, Communication, and Digital Safety Skills
This practical module introduces learners to the practical application of internet usage, digital communication, online collaboration, and cybersecurity practices within workplace and learning environments. Learners will perform practical activities involving web browsing, online research, email communication, cloud collaboration, digital information management, and safe internet practices. The module also develops responsible digital behaviour, ethical information usage, and online safety awareness required for modern digital workplaces. Learners will apply practical communication, collaboration, and cybersecurity skills through simulated workplace activities and online tasks.
0/8
Basic End User Computing

1.1 Practical Skill Overview

This practical skill introduces learners to the practical use of web browsers and search engines to access websites and retrieve online information safely and effectively. Learners will navigate websites, perform online searches, identify reliable information sources, and apply safe internet browsing practices.

The practical activities focus on internet navigation, online research skills, and responsible internet usage within the workplace and learning environments.


1.2 Practical Skill Outcomes

After completing this practical skill, learners will be able to:

  • Open and use internet browsers.
  • Access websites using web addresses.
  • Search for information online effectively.
  • Use search engines correctly.
  • Identify reliable online information sources.
  • Apply safe internet browsing practices.

PA0301 — Accessing Websites Using a Web Browser

Web browsers allow users to access online information and digital services.


Practical Activities

Learners must:

  • open a web browser,
  • enter website addresses correctly,
  • navigate web pages,
  • open multiple browser tabs,
  • and close browsing sessions properly.

Common Browser Features

Feature Purpose
Address Bar Accesses websites
Tabs Opens multiple pages
Back Button Returns to previous pages
Refresh Button Reloads web pages

PA0302 — Using Search Engines

Search engines help users locate online information quickly.


Practical Activities

Learners must:

  • access a search engine,
  • enter effective search keywords,
  • review search results,
  • and access relevant websites.

Effective Search Practices

Learners should:

  • use clear keywords,
  • use specific search terms,
  • and avoid unreliable websites.

Example:

Instead of:
computers

Search:
basic computer safety practices


PA0303 — Identifying Reliable Information Sources

Reliable information improves research quality and workplace decision making.


Practical Activities

Learners must:

  • compare information sources,
  • identify reputable websites,
  • verify online information,
  • and avoid misinformation.

Reliable Website Indicators

Indicator Purpose
Secure websites (https) Improves safety
Professional websites Improves reliability
Updated information Improves accuracy

PA0304 — Applying Safe Internet Browsing Practices

Safe browsing protects users, systems, and information from online risks.


Practical Activities

Learners must:

  • avoid suspicious websites,
  • avoid unsafe downloads,
  • identify secure websites,
  • and protect personal information online.

Safe Browsing Practices

Learners should:

  • use secure websites,
  • avoid unknown links,
  • and report suspicious online activity where necessary.

PA0305 — Organizing Online Research Information

Online research should be organized properly for future use.


Practical Activities

Learners must:

  • save useful website links,
  • organize research notes,
  • bookmark useful websites,
  • and store retrieved information responsibly.

1.3 Key Notes / Summary

  • Internet browsers allow users to access websites and online services.
  • Search engines help users find online information.
  • Effective search techniques improve research quality.
  • Reliable information sources support accurate decision making.
  • Safe browsing practices reduce online security risks.
  • Organized online research improves productivity and information management.
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