Course Content
KM-01: Introduction to Computers and Digital Technologies
This knowledge module introduces learners to the foundational concepts of computers and digital technologies used in modern workplaces and everyday environments. Learners explore computer systems, hardware components, software applications, operating systems, storage devices, and digital communication tools. The module also focuses on safe computer usage, responsible digital practices, and basic cybersecurity awareness. Learners will develop an understanding of how computers operate, how digital technologies support workplace productivity, and how to use technology ethically and safely within professional environments.
0/15
KM-02: Productivity Applications
This knowledge module introduces learners to productivity software applications commonly used in workplace and business environments. Learners explore word processing, spreadsheets, presentation software, formatting techniques, file management, and document sharing practices used to support workplace productivity and communication. The module also develops foundational skills in creating, editing, saving, printing, and organizing digital documents across different software applications. Learners will gain an understanding of how productivity tools improve efficiency, collaboration, and information management in modern workplaces.
0/15
KM-03: Digital Communication and Internet Usage
This knowledge module introduces learners to digital communication methods, internet usage, online collaboration, and responsible digital practices used in modern workplaces and everyday environments. Learners explore electronic mail communication, web browsers, online search techniques, cloud-based services, cybersecurity awareness, and ethical internet usage. The module also focuses on professional online communication, safe internet practices, and responsible digital behaviour when accessing and sharing information online. Learners will develop foundational digital communication and internet skills that support workplace collaboration, productivity, and safe participation in digital environments.
0/13
PM-01: Operate a Personal Computer
This practical module introduces learners to the safe and effective operation of personal computers within workplace and learning environments. Learners develop practical skills in starting and shutting down computers, managing files and folders, using input and output devices, navigating operating system environments, and applying basic computer safety procedures. The module focuses on practical computer usage, workplace digital organization, and responsible handling of computer equipment. Learners will also perform simulated workplace activities that support productivity, safe computer operation, and effective use of digital systems in everyday work environments.
0/10
PM-02: Use Productivity and Communication Applications
This practical module introduces learners to the practical use of productivity and communication applications commonly used in workplace environments. Learners will create, edit, format, save, print, and share digital documents using word processing, spreadsheet, presentation, and communication tools. The module also develops practical skills in email communication, online collaboration, cloud-based file sharing, and responsible digital communication practices. Learners will perform simulated workplace activities that support teamwork, productivity, professional communication, and effective use of digital technologies in modern work environments.
0/10
PM-03: Apply Internet, Communication, and Digital Safety Skills
This practical module introduces learners to the practical application of internet usage, digital communication, online collaboration, and cybersecurity practices within workplace and learning environments. Learners will perform practical activities involving web browsing, online research, email communication, cloud collaboration, digital information management, and safe internet practices. The module also develops responsible digital behaviour, ethical information usage, and online safety awareness required for modern digital workplaces. Learners will apply practical communication, collaboration, and cybersecurity skills through simulated workplace activities and online tasks.
0/8
Basic End User Computing

2.1 Practical Skill Overview

This practical skill introduces learners to the use of common computer input and output devices within workplace and learning environments. Learners will identify, connect, and operate different devices used for entering information into computers and receiving output from computer systems.

The practical activities focus on safe equipment handling, correct device usage, and effective interaction with computer hardware components.


2.2 Practical Skill Outcomes

After completing this practical skill, learners will be able to:

  • Identify common input and output devices.
  • Use keyboard and mouse functions correctly.
  • Operate common output devices.
  • Connect and use peripheral devices safely.
  • Apply responsible hardware handling practices.
  • Demonstrate correct use of computer hardware devices.

PA0104 — Using Input Devices

Input devices allow users to enter information and commands into a computer system.


Common Input Devices

Device Purpose
Keyboard Enter text and commands
Mouse Navigation and selection
Scanner Capture printed information
Microphone Capture audio input

Practical Activities

Learners must:

  • identify input devices,
  • connect devices correctly,
  • use the keyboard for typing,
  • use mouse controls,
  • and demonstrate safe device handling.

PA0105 — Using Keyboard Functions

The keyboard is one of the most commonly used computer input devices.


Basic Keyboard Functions

Key/Function Purpose
Enter Key Starts commands or moves to a new line
Backspace Deletes characters
Spacebar Inserts spaces
Shift Key Creates capital letters

Practical Activities

Learners must:

  • type basic text,
  • use capital letters correctly,
  • use editing keys,
  • and demonstrate basic typing skills.

PA0106 — Using Mouse Functions

The mouse is used to interact with objects displayed on the screen.


Common Mouse Actions

Mouse Action Purpose
Click Select items
Double-click Open files or applications
Right-click Open shortcut menus
Drag and Drop Move items

Practical Activities

Learners must:

  • perform mouse clicks correctly,
  • open applications,
  • select items,
  • and move objects using drag-and-drop functions.

PA0107 — Using Output Devices

Output devices display or produce information from computer systems.


Common Output Devices

Device Purpose
Monitor Displays visual output
Printer Produces printed documents
Speakers Produce sound output
Projector Displays presentations

Practical Activities

Learners must:

  • identify output devices,
  • connect devices where necessary,
  • operate output devices safely,
  • and demonstrate correct device usage.

PA0108 — Safe Handling of Hardware Devices

Computer devices should be handled safely to prevent damage and injuries.


Safe Hardware Practices

Learners should:

  • keep liquids away from devices,
  • avoid pulling cables roughly,
  • switch off devices correctly,
  • and maintain clean workspaces.

Responsible handling improves equipment lifespan and workplace safety.


2.3 Key Notes / Summary

  • Input devices enter information into computer systems.
  • Output devices display or produce information from computers.
  • Keyboards and mice are commonly used input devices.
  • Monitors and printers are common output devices.
  • Safe device handling protects equipment and users.
  • Correct use of hardware devices improves productivity and workplace efficiency.
Scroll to Top