Course Content
KM-01: Introduction to Computers and Digital Technologies
This knowledge module introduces learners to the foundational concepts of computers and digital technologies used in modern workplaces and everyday environments. Learners explore computer systems, hardware components, software applications, operating systems, storage devices, and digital communication tools. The module also focuses on safe computer usage, responsible digital practices, and basic cybersecurity awareness. Learners will develop an understanding of how computers operate, how digital technologies support workplace productivity, and how to use technology ethically and safely within professional environments.
0/15
KM-02: Productivity Applications
This knowledge module introduces learners to productivity software applications commonly used in workplace and business environments. Learners explore word processing, spreadsheets, presentation software, formatting techniques, file management, and document sharing practices used to support workplace productivity and communication. The module also develops foundational skills in creating, editing, saving, printing, and organizing digital documents across different software applications. Learners will gain an understanding of how productivity tools improve efficiency, collaboration, and information management in modern workplaces.
0/15
KM-03: Digital Communication and Internet Usage
This knowledge module introduces learners to digital communication methods, internet usage, online collaboration, and responsible digital practices used in modern workplaces and everyday environments. Learners explore electronic mail communication, web browsers, online search techniques, cloud-based services, cybersecurity awareness, and ethical internet usage. The module also focuses on professional online communication, safe internet practices, and responsible digital behaviour when accessing and sharing information online. Learners will develop foundational digital communication and internet skills that support workplace collaboration, productivity, and safe participation in digital environments.
0/13
PM-01: Operate a Personal Computer
This practical module introduces learners to the safe and effective operation of personal computers within workplace and learning environments. Learners develop practical skills in starting and shutting down computers, managing files and folders, using input and output devices, navigating operating system environments, and applying basic computer safety procedures. The module focuses on practical computer usage, workplace digital organization, and responsible handling of computer equipment. Learners will also perform simulated workplace activities that support productivity, safe computer operation, and effective use of digital systems in everyday work environments.
0/10
PM-02: Use Productivity and Communication Applications
This practical module introduces learners to the practical use of productivity and communication applications commonly used in workplace environments. Learners will create, edit, format, save, print, and share digital documents using word processing, spreadsheet, presentation, and communication tools. The module also develops practical skills in email communication, online collaboration, cloud-based file sharing, and responsible digital communication practices. Learners will perform simulated workplace activities that support teamwork, productivity, professional communication, and effective use of digital technologies in modern work environments.
0/10
PM-03: Apply Internet, Communication, and Digital Safety Skills
This practical module introduces learners to the practical application of internet usage, digital communication, online collaboration, and cybersecurity practices within workplace and learning environments. Learners will perform practical activities involving web browsing, online research, email communication, cloud collaboration, digital information management, and safe internet practices. The module also develops responsible digital behaviour, ethical information usage, and online safety awareness required for modern digital workplaces. Learners will apply practical communication, collaboration, and cybersecurity skills through simulated workplace activities and online tasks.
0/8
Basic End User Computing

1.1 Practical Skill Overview

This practical skill introduces learners to the correct procedures for starting, logging into, using, and shutting down a computer safely within workplace and learning environments.

Learners will perform safe computer startup and shutdown procedures while applying basic computer handling and workplace safety practices.


1.2 Practical Skill Outcomes

After completing this practical skill, learners will be able to:

  • Start a computer correctly.
  • Log into a computer system safely.
  • Identify basic startup processes.
  • Shut down a computer safely.
  • Apply responsible computer handling practices.
  • Protect computer equipment during use.

PA0101 — Starting a Computer Safely

Starting a computer correctly helps protect hardware, software, and user information.


Startup Procedure

Learners must:

  1. Check that all cables and devices are connected correctly.
  2. Switch on the power source.
  3. Press the computer power button.
  4. Wait for the operating system to load.
  5. Log into the computer system using the correct credentials.

Safe Startup Practices

Practice Purpose
Check power connections Prevents startup problems
Handle equipment carefully Protects hardware
Wait for full startup Prevents system errors
Use correct login details Protects user accounts

PA0102 — Logging into the Computer System

Logging into the system allows authorized users to access computer resources and applications.


Login Activities

Learners must:

  • enter usernames correctly,
  • enter passwords securely,
  • access the desktop environment,
  • and confirm successful login.

Password Safety Practices

Learners should:

  • keep passwords private,
  • avoid sharing login details,
  • and use strong passwords.

PA0103 — Shutting Down a Computer Safely

Computers should always be shut down correctly to prevent:

  • data loss,
  • hardware damage,
  • and software problems.

Shutdown Procedure

Learners must:

  1. Save all open work.
  2. Close active applications.
  3. Open the shutdown menu.
  4. Select the shutdown option.
  5. Wait for the computer to switch off completely.

Unsafe Shutdown Risks

Unsafe Practice Possible Risk
Switching off power directly Data loss
Removing power cables abruptly Hardware damage
Closing without saving work Loss of information

1.3 Key Notes / Summary

  • Computers should be started and shut down correctly.
  • Proper startup procedures protect hardware and software.
  • Login details should be kept secure.
  • Work should be saved before shutdown.
  • Correct shutdown procedures prevent data loss and hardware damage.
  • Responsible computer handling supports workplace safety and productivity.
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