Course Content
KM-01: Introduction to Computers and Digital Technologies
This knowledge module introduces learners to the foundational concepts of computers and digital technologies used in modern workplaces and everyday environments. Learners explore computer systems, hardware components, software applications, operating systems, storage devices, and digital communication tools. The module also focuses on safe computer usage, responsible digital practices, and basic cybersecurity awareness. Learners will develop an understanding of how computers operate, how digital technologies support workplace productivity, and how to use technology ethically and safely within professional environments.
0/15
KM-02: Productivity Applications
This knowledge module introduces learners to productivity software applications commonly used in workplace and business environments. Learners explore word processing, spreadsheets, presentation software, formatting techniques, file management, and document sharing practices used to support workplace productivity and communication. The module also develops foundational skills in creating, editing, saving, printing, and organizing digital documents across different software applications. Learners will gain an understanding of how productivity tools improve efficiency, collaboration, and information management in modern workplaces.
0/15
KM-03: Digital Communication and Internet Usage
This knowledge module introduces learners to digital communication methods, internet usage, online collaboration, and responsible digital practices used in modern workplaces and everyday environments. Learners explore electronic mail communication, web browsers, online search techniques, cloud-based services, cybersecurity awareness, and ethical internet usage. The module also focuses on professional online communication, safe internet practices, and responsible digital behaviour when accessing and sharing information online. Learners will develop foundational digital communication and internet skills that support workplace collaboration, productivity, and safe participation in digital environments.
0/13
PM-01: Operate a Personal Computer
This practical module introduces learners to the safe and effective operation of personal computers within workplace and learning environments. Learners develop practical skills in starting and shutting down computers, managing files and folders, using input and output devices, navigating operating system environments, and applying basic computer safety procedures. The module focuses on practical computer usage, workplace digital organization, and responsible handling of computer equipment. Learners will also perform simulated workplace activities that support productivity, safe computer operation, and effective use of digital systems in everyday work environments.
0/10
PM-02: Use Productivity and Communication Applications
This practical module introduces learners to the practical use of productivity and communication applications commonly used in workplace environments. Learners will create, edit, format, save, print, and share digital documents using word processing, spreadsheet, presentation, and communication tools. The module also develops practical skills in email communication, online collaboration, cloud-based file sharing, and responsible digital communication practices. Learners will perform simulated workplace activities that support teamwork, productivity, professional communication, and effective use of digital technologies in modern work environments.
0/10
PM-03: Apply Internet, Communication, and Digital Safety Skills
This practical module introduces learners to the practical application of internet usage, digital communication, online collaboration, and cybersecurity practices within workplace and learning environments. Learners will perform practical activities involving web browsing, online research, email communication, cloud collaboration, digital information management, and safe internet practices. The module also develops responsible digital behaviour, ethical information usage, and online safety awareness required for modern digital workplaces. Learners will apply practical communication, collaboration, and cybersecurity skills through simulated workplace activities and online tasks.
0/8
Basic End User Computing

4.1 Practical Skill Overview

This practical skill introduces learners to the practical use of basic productivity applications used in workplace environments. Learners will create and edit simple documents, spreadsheets, and presentations while applying basic formatting, saving, and file management techniques.

The practical activities focus on workplace productivity, digital document preparation, and effective use of common office software applications.


4.2 Practical Skill Outcomes

After completing this practical skill, learners will be able to:

  • Open and use productivity applications.
  • Create simple documents and spreadsheets.
  • Apply basic formatting techniques.
  • Save and organize digital files.
  • Create basic presentation slides.
  • Use productivity software responsibly and effectively.

PA0114 — Creating a Basic Word Processing Document

Word processing applications are used to create and edit digital documents.


Practical Activities

Learners must:

  • open a word processing application,
  • create a new document,
  • enter text,
  • format headings,
  • save the document,
  • and close the application correctly.

Basic Formatting Activities

Activity Purpose
Bold text Emphasises information
Font size changes Improves readability
Text alignment Organizes content
Headings Structures documents

PA0115 — Creating a Basic Spreadsheet

Spreadsheet software is used to organize and calculate data.


Practical Activities

Learners must:

  • open spreadsheet software,
  • enter basic data,
  • create headings,
  • perform simple calculations,
  • and save the spreadsheet correctly.

Example Spreadsheet Activities

Item Amount
Pens 50
Books 120
Files 30

PA0116 — Creating a Basic Presentation

Presentation software is used to create visual slide presentations.


Practical Activities

Learners must:

  • create a presentation,
  • add slide titles,
  • insert text content,
  • apply basic formatting,
  • and save the presentation file.

Example Presentation Structure

  • Title Slide
  • Introduction Slide
  • Content Slide
  • Summary Slide

PA0117 — Saving and Organizing Productivity Files

Files should be saved and organized properly for future access and sharing.


Practical Activities

Learners must:

  • create appropriate folders,
  • save files using correct names,
  • organize files into folders,
  • and retrieve saved files successfully.

Good File Saving Practices

Practice Purpose
Use clear names Improves retrieval
Save regularly Prevents data loss
Organize folders Improves efficiency
Create backups Protects information

PA0118 — Closing Applications Safely

Applications should be closed correctly to prevent:

  • loss of work,
  • software errors,
  • and system problems.

Practical Activities

Learners must:

  • save all work,
  • close active files,
  • exit applications correctly,
  • and confirm successful shutdown of applications.

4.3 Key Notes / Summary

  • Productivity applications support workplace tasks and communication.
  • Word processors create and edit documents.
  • Spreadsheets organize and calculate data.
  • Presentation software creates visual slides.
  • Files should be saved and organized properly.
  • Responsible application usage improves productivity and information management.
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