Course Content
KM-04: Facilitation of Learning in an Occupational Context
This knowledge module introduces learners to the principles and practices of facilitating learning within occupational and workplace environments. The module focuses on adult learning principles, facilitation methods, learner engagement strategies, and learner support practices used in occupational training contexts. Learners will develop an understanding of how to prepare, deliver, and manage learning interventions that support workplace competence and skills development. The module also explores communication techniques, facilitation approaches, and strategies for creating inclusive and effective learning environments. By the end of the module, learners will understand how facilitation supports learner development, workplace performance, and occupational competence.
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KM-04-KT0401: Adult Learning Principles
Lesson 1 Quiz.
KM-04-KT0402: Learning Facilitation Practices
Lesson 2 Quiz.
KM-04-KT0403: Facilitation Methods and Techniques
Lesson 3 Quiz.
KM-04-KT0404: Learner Support Practices
Lesson 4 Quiz.
KM-07: Work Based Learning
This knowledge module introduces learners to the principles, structures, and practices involved in work-based learning within occupational environments. The module focuses on workplace learning delivery models, planning and scheduling workplace learning activities, facilitation of work-based learning interventions, and the evaluation of learner progression in workplace contexts. Learners will explore coaching, mentorship, task-focused facilitation, and experiential learning approaches used to support workplace competence development. The module also examines how workplace learning activities are aligned to operational requirements, production schedules, and organisational goals. By the end of the module, learners will understand how work-based learning supports occupational competence, performance improvement, and continuous workplace development.
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KM-07-KT0701: Delivery Models
Lesson 1 Quiz.
KM-07-KT0702: Planning and Scheduling Work-Based Learning
Lesson 2 Quiz.
KM-07-KT0703: Facilitation of Work-Based Learning
Lesson 3 Quiz.
KM-07-KT0704: Evaluation of Learner Progression
Lesson 4 Quiz.
KM-07 Summative Assessment
PM-05: Facilitate Experiential Work-Based Learning
This practical module focuses on the facilitation of experiential work-based learning interventions within occupational environments. Learners will develop practical skills in planning workplace learning activities, facilitating task-focused learning sessions, and establishing mentorship relationships that support learner development and workplace competence. The module emphasises coaching, mentorship, workplace guidance, implementation scheduling, and learner support practices aligned with operational requirements. Learners will also apply communication, facilitation, and workplace coordination skills during simulated and workplace-based learning interventions. By the end of the module, learners will be able to facilitate structured work-based learning activities that support occupational competence and workplace performance development.
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PM-05-PS01: Develop an Experiential Work-Based Learning Plan and Implementation Schedule
Practical Assessment
PM-05-PS02: Conduct a Task Focused Learning Session
Practical Assessment
PM-05-PS03: Establish a Mentorship Relationship
Practical Assessment.
WM-05: Facilitate a Work Based Learning and Development Process
This work experience module provides learners with the opportunity to apply workplace learning and development practices within real occupational environments under the guidance of subject matter experts. Learners will participate in the implementation of work-based learning interventions, coaching sessions, workplace guidance activities, and learner development processes aligned with organisational requirements. The module focuses on workplace implementation planning, operational alignment, learner support, and practical workplace coaching experiences. Learners will also compile workplace evidence portfolios and participate in reflective workplace learning activities that support occupational competence development. Through structured workplace exposure, learners will strengthen their ability to facilitate and support work-based learning interventions within real organisational contexts.
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WM-05-WE01: Facilitate the Implementation of a Work-Based Learning and Development Intervention
Workbased Based Leaning and Development Practitioner

Lesson Outcomes

After completing this lesson, learners will be able to:

  • Explain the purpose of mentorship in workplace learning.
  • Establish a mentorship relationship within a workplace environment.
  • Apply communication and interpersonal skills during mentorship activities.
  • Support learner development through mentorship practices.
  • Apply coaching and guidance techniques during mentorship interactions.
  • Monitor learner progress during mentorship activities.
  • Maintain professional mentorship relationships.

Overview

Mentorship is an important workplace learning practice that supports learner development, workplace integration, and occupational competence growth.

A mentorship relationship involves an experienced individual providing:

  • guidance,
  • support,
  • workplace knowledge,
  • and professional development assistance

to a learner or less experienced employee.

Mentorship relationships support:

  • workplace learning,
  • confidence development,
  • career growth,
  • and workplace performance improvement.

Effective mentorship requires professional communication, trust, respect, and continuous learner support.

PA0301 — Establish a Mentorship Relationship

Mentorship relationships should be structured and supportive.

Mentors should:

  • introduce learners to workplace environments,
  • explain workplace expectations,
  • provide guidance,
  • and support learner development activities.

Characteristics of Effective Mentorship

Characteristic Purpose
Trust Builds positive relationships
Respect Supports professional interaction
Communication Encourages learner engagement
Guidance Supports learner development

Strong mentorship relationships improve learner confidence and workplace participation.

Mentorship Activities

Examples include:

  • workplace guidance discussions,
  • workplace orientation,
  • career guidance,
  • and workplace problem-solving support.

PA0302 — Apply Coaching and Guidance Techniques During Mentorship

Mentors may use coaching techniques to support learner performance and competence development.

Coaching Activities

Activity Purpose
Workplace observation Monitors learner performance
Feedback discussions Improves learner competence
Demonstrations Shows workplace procedures
Guided practice Supports learner confidence

Guidance Practices

Mentors should:

  • provide workplace advice,
  • encourage learner participation,
  • support problem-solving,
  • and motivate learners positively.

Constructive support helps learners improve workplace performance and confidence.

PA0303 — Monitor Learner Progress and Maintain Professional Relationships

Mentors should monitor learner development throughout workplace learning activities.

Learner Monitoring Activities

Mentors may:

  • observe learner performance,
  • review workplace progress,
  • provide feedback,
  • and identify development needs.

Professional Mentorship Practices

Professional mentorship relationships should include:

  • confidentiality,
  • respectful communication,
  • professionalism,
  • regular interaction,
  • and ethical conduct.

Maintaining professional relationships improves workplace learning effectiveness.

Key Notes / Summary

  • Mentorship supports learner development and workplace competence.
  • Effective mentorship relationships are based on trust, respect, and communication.
  • Mentors provide guidance, workplace support, and learner encouragement.
  • Coaching techniques support learner performance improvement.
  • Learner progress should be monitored during mentorship activities.
  • Professionalism and ethical conduct are important during mentorship relationships.
  • Mentorship improves workplace integration and occupational growth.
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