Course Content
Qualification Resources & Official Documents
Below is a simplified, easy-to-understand summary of each document and its purpose. These are the four official documents that must accompany the Supply Chain Practitioner qualification.
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Module 1: Introduction to the Supply Chain (KM-01)
This module introduces learners to the structure, purpose, and functions of the supply chain. It covers end-to-end supply chain components, key terminology, basic concepts, supply chain flows, and the roles of different stakeholders within the system. Learners will gain the theoretical foundation required for all further supply chain modules.
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Module 2 (KM02: Demand Execution Processes).
This module covers the principles, processes, and systems involved in executing customer demand within the supply chain. Learners will explore demand planning, order processing, forecasting fundamentals, customer communication, and the role of accurate information in ensuring smooth demand fulfilment and inventory stability. This module builds the theoretical foundation necessary for coordinating operations across procurement, warehousing, production, and distribution.
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Module 3: Transport & Distribution Operations (KM-03)
This module provides a comprehensive understanding of transport and distribution operations within the supply chain. It covers transport modes, distribution strategies, routing, cargo handling, regulatory requirements, cost considerations, and the role of transport in achieving service-level objectives. Learners gain foundational theoretical knowledge required to support operational decision-making and distribution planning in real-world environments.
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Module 4: Inventory Management (KM-04)
This module introduces the principles and practices of inventory management within the supply chain. Learners will study inventory classifications, stock control techniques, replenishment methods, ABC analysis, stock rotation principles, inventory accuracy, and the role of inventory in maintaining service levels. The module provides the theoretical foundation needed to manage and optimise stock in warehousing and distribution environments.
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Module 5: Warehousing & Facility Operations (KM-05)
This module covers the principles, functions, and processes involved in warehousing and facility operations within the supply chain. Learners will explore warehouse roles, storage methods, receiving and dispatch procedures, equipment handling, safety requirements, facility layout design, and performance measures. The module provides essential theoretical knowledge required to support efficient warehousing operations.
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Module 6: Production Operations (KM-06)
This module introduces the concepts, processes, and functions that support production operations in the supply chain. Learners will study production planning, scheduling, process flows, work instructions, resource utilisation, quality control, and the role of production in meeting customer demand. The module provides a theoretical foundation that underpins manufacturing and operations management in various industries.
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Module 7: Procurement Processes (KM-07)
This module explores procurement principles and processes within the supply chain. Learners will study sourcing strategies, supplier management, purchasing procedures, cost considerations, documentation, compliance requirements, and the role of procurement in supporting operational and organisational goals. This module builds essential theoretical skills needed to understand purchasing and supply management.
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Module 8: Distribution & Transportation Operations (KM-08)
This module explores the systems, processes, and decisions involved in distributing goods to customers. Learners will study transportation modes, routing, delivery planning, distribution centre operations, fleet management, cost factors, documentation, and the role of distribution in fulfilling customer demand. This knowledge is essential for understanding how products move efficiently and safely through the supply chain.
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Module 9: Reverse Logistics & Returns Processes (KM-09)
This module explains the principles, processes, and operational requirements involved in reverse logistics. Learners will explore return reasons, handling procedures, refurbishment, recycling, disposal, documentation, and the strategic role of reverse logistics in customer satisfaction and environmental sustainability.
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Supply Chain Practitioner: Knowledge Modules (KM01–KM09)

1️⃣ Qualification Document (Overview of the Qualification)

This document defines the full Supply Chain Practitioner qualification as registered with the QCTO.
It includes:

  • Qualification purpose
  • Entry requirements
  • Exit-level outcomes
  • Total credits
  • Learning components (Knowledge, Practical, Work Experience)
  • NQF level
  • Assessment criteria

Purpose:

To show what the qualification is, what learners should achieve, and how the curriculum is structured at the highest level.

2️⃣ Curriculum Document (Detailed Structure of KM, PM, WM)

This is the core curriculum framework for the qualification.
It includes:

  • Knowledge Modules (KM01–KM09)
  • Practical Modules
  • Work Experience Modules
  • Credits per module
  • Internal assessment guidelines
  • Learning outcomes and associated assessment criteria
  • Module-specific content and topics

Purpose:

To guide providers on what MUST be taught and assessed in each module.

This is the most important document for QCTO curriculum mapping.

3️⃣ Assessment Specifications Document

This document explains how the qualification must be assessed, both internally and externally.

It includes:

  • Internal assessment requirements
  • External Integrated Summative Assessment (EISA) format
  • Weighting of theory vs practical
  • Assessment conditions
  • Moderator/assessor requirements
  • Tools & methods allowed
  • Evidence expected from learners

Purpose:

To show QCTO that assessments follow national standards and qualification rules.

4️⃣ Programme Implementation Guide (Form 3)

This document outlines how the training provider must implement and deliver the qualification.

It includes:

  • Delivery approach
  • Sequencing of modules
  • Minimum resources required
  • Facilitator requirements
  • Learner support
  • Assessment plan
  • Learning pathway

Purpose:

To guide institutions on how to roll out the course effectively and in compliance with QCTO policies.

Exercise Files
Assessment Specifications Document_5502.pdf
Size: 242.47 KB
Qualification Document.pdf
Size: 97.59 KB
Curriculum Document_2575.pdf
Size: 968.58 KB
Form 3 – Programme Implementation-110942.docx
Size: 508.23 KB
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