🔧 What’s Included:
The Setup & Ongoing Support Plan is ideal for institutions and tutors who want a done-for-you experience while getting started on Yiba Wise. Our expert support team will walk you through everything and assist with monthly updates if needed.
Here’s what’s covered under this plan:
1. ✅ Initial Course Setup (Month 1):
- Guided Zoom/Google Meet onboarding call
- Platform walkthrough and admin dashboard assistance
- Course creation (up to 3 courses set up for you)
- Uploading of course content (videos, PDFs, quizzes)
- Tutor profile setup
- Custom branding (logo, institution details)
- Integration support for Zoom or Google Meet
- Advice on pricing your course and listing it
2. 🔁 Ongoing Monthly Support (If Renewed):
- Monthly video call check-ins (optional)
- Updates to existing courses
- Uploading of new course material (limit applies)
- Layout adjustments or structure support
- Technical assistance and bug troubleshooting
- Access to priority support via email/WhatsApp
- Support with coupon creation or sales campaigns
💡 Ideal For:
- Tutors who are not tech-savvy
- Accredited training providers looking for full onboarding
- Busy institutions that need help managing course content
- Organisations launching multiple programs
📌 Important Notes:
- R5,000/month billed as a subscription (can be cancelled anytime).
- If the plan is cancelled, you’ll still have full access to your courses, but hands-on support will stop.
- This does not include website or platform custom development — only support using existing Yiba Wise features.
🔄 Subscription Details:
- Price: R5,000/month
- Billing Cycle: Monthly
- Subscription Type: Auto-renewal (can be cancelled manually)
- Support Format: Email, Zoom/Google Meet, WhatsApp
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