How can we help you?

To get started, simply visit our Registration Page and sign up as a tutor or institution. Once registered, you can begin setting up your courses or contact us if you need help.

Yes. Yiba Wise is designed for accredited institutions and verified tutors. This ensures that all courses offered on the platform meet quality and compliance standards.

Absolutely. You can request support through our Setup Assistance Plan, where our team will guide you step-by-step. Just mention “Setup Support” when filling out the contact form.

Please use the contact form and select “Technical Support” as your query type. Describe the issue in detail so we can help you faster.

We usually respond within 24 to 48 hours on business days. For urgent issues, please mention “Urgent” in the subject line of your message.

We recommend that students first reach out to their respective tutors or institutions. However, if there are platform-related issues, students can contact us using the same form.

Our platform is proudly based in Africa, but we support institutions across multiple countries.

Yes! We’re happy to set up a virtual meeting or demo. Just let us know in your message and we’ll arrange a suitable time.

Please select “Partnership Inquiry” on the contact form and tell us more about your organisation or idea.

Use the form and select “Report a Bug” as the reason. Include screenshots or detailed steps to help us identify and fix the problem quickly.