Intermediate End User Computing

1. About the Course

The Intermediate End User Computing course is designed to develop learners’ ability to use core computer applications confidently and effectively in a workplace environment. It builds on foundational digital literacy and focuses on improving productivity through the intermediate use of:

• Word Processing
• Spreadsheets
• Presentation Software
• Electronic Mail Systems.

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2. Course Overview

This course focuses on strengthening the learner’s understanding of intermediate-level computing principles and functionalities across commonly used business applications.

Learners will:

• Apply intermediate features in document creation and formatting
• Analyse and manipulate data using spreadsheets
• Design professional presentations with enhanced features
• Communicate effectively using email tools

The course is structured to support both practical workplace application and assessment readiness, leading to improved employability and productivity.

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3. Learning Outcomes

By the end of this course, learners will be able to:

Word Processing

• Create and format intermediate-level documents
• Apply templates, styles, and advanced formatting tools
• Organise content using tables, columns, and sections

Spreadsheets

• Use formulas and functions effectively
• Clean, analyse, and consolidate data
• Apply conditional formatting and create charts

Presentations

• Design and deliver professional presentations
• Use animations, transitions, and multimedia
• Integrate data and external applications

Electronic Mail

• Apply effective email communication practices
• Manage digital communication tools in a professional context

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4. Target Audience

This course is suitable for:

• Learners with basic computer literacy (NQF Level 2)
• Office workers seeking to improve productivity
• Administrative professionals
• Students preparing for workplace environments
• Individuals aiming to enhance digital skills for employment

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5. Course Requirements

To successfully participate, learners should have:

Entry Requirements

• Basic End User Computing skills (NQF Level 2)

Technical Requirements

• Access to a computer (Windows or MacOS)
• Installed office software (e.g., Microsoft Office or equivalent)
• Internet access
• Basic understanding of file management

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6. Skills You’ll Gain

By completing this course, learners will develop:

• Intermediate document creation and formatting skills
• Data analysis and spreadsheet management skills
• Presentation design and communication skills
• Digital communication and email management skills
• Problem-solving and productivity skills in digital environments

These skills directly support workplace efficiency and career progression.

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7. Course Structure

The course is structured into one Knowledge Module (KM-01) divided into key learning sessions:

Lesson 1: Word Processing (25%)

• Templates and styles
• Text editing and formatting
• Tables, columns, and document structuring

Lesson 2: Spreadsheets (25%)

• Shortcuts and formulas
• Data cleaning and consolidation
• Conditional formatting and tables
• Charts and data visualisation

Lesson 3: Presentations (25%)

• Charts and SmartArt
• Multimedia integration
• Animations and transitions
• Slide design and delivery

Lesson 4: Electronic Mail (25%)

• Email communication principles
• Professional digital communication practices

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✅ Summary

• Course Level: NQF 4
• Credits: 4
• Modules: 1 (KM-01)
• Focus: Intermediate workplace computing skills
• Outcome: Improved employability and digital productivity